Threshold delivery, and how it compares to curbside, room of choice and white glove

Threshold delivery means the item is carried across the threshold: just inside the entrance of the home or into the garage, instead of being left outside. With us, threshold delivery happens during a scheduled window and the customer signs when it is complete. It suits items that are too heavy or too valuable to leave on a porch but that the customer is happy to move and unpack themselves.

Curbside delivery is a porch or doorstep drop-off with photo proof. No appointment is needed.

Room of choice delivery goes one step past the threshold. A two-person team carries the item to the room the customer chooses and places it there. Unpacking and assembly are not included at this level.

White glove delivery is the full service: room placement plus unpacking, assembly, inspection, and removal of packaging and debris. Appliance installation is available.

• Choose Curbside for sturdy items the customer can handle alone.
• Choose Threshold when the item should not sit outside but does not need to be carried further.
• Choose Room of Choice for heavy items that need two people and a specific room.
• Choose White Glove when the item needs assembly, careful handling or a finished result.
• Choose a Custom Program when you ship at volume and want branded uniforms, special handling, crating, multi-stop routing or dedicated peak-season capacity.