Fire & Water Loss Contents Pickup, Documentation and Storage

After a fire or water loss, damaged equipment and contents have to come out of the property quickly, be documented item by item, and stay secure until the claim or investigation says what happens next. Professional Moving Solutions handles that for insurance adjusters, investigators, subrogation firms and restoration contractors in Virginia, Maryland, Washington DC and North Carolina, and nationwide when needed. We respond 24/7, remove and inventory the items, store them in our Richmond, VA warehouse, and deliver them wherever they need to go once they are released.

Get a quote 1-866-216-7742

Who we help

Insurance adjusters and claims departments
Public adjusters working on behalf of policyholders
Fire cause-and-origin investigators
Forensic engineers who need equipment and appliances preserved for examination
Subrogation firms and attorneys
Restoration and mitigation contractors handling pack-outs

How it works

Call 866-216-7742, any time. Tell us the loss address, the type of loss and what needs to be removed.
We do a site visit, or work from your photos and scope, and confirm the crew, truck and packing materials needed.
Our crew packs out and removes the items, recording each one on an item-level inventory with photos at pickup.
Items go into secure storage in our Richmond, VA warehouse, kept together and labeled by claim.
When the carrier, adjuster or investigator releases the items, we deliver them to a lab, salvage buyer, cleaner or back to the insured.

What we move

We remove and transport damaged and undamaged contents from homes and businesses, including:

Commercial and industrial equipment
Appliances, including items being held for cause-and-origin review
Electronics, computers and IT equipment
Furniture and office furniture
Household and business contents, boxed and inventoried

Fragile items and items being held as evidence are handled with extra care: wrapped, kept separate from general contents, and moved only as directed by the party that hired us. We do not clean, repair or test items. We move, document and store them.

Why adjusters and investigators call us

Available 24/7, including nights and weekends after a loss
Every driver and helper is background-checked and drug-screened, with on-site supervision
Item-level inventory and photos at pickup, so every party works from the same record
Evidence and fragile items kept separate and released only on instruction from the party that hired us
One partner for removal, storage and final delivery, with no extra handoffs between companies
Our own trucks and crews, with nationwide pickup and delivery when a claim crosses state lines

Secure storage until release

Claims and investigations take time. Our Richmond, VA warehouse holds anything from a single pallet to 100 pallets, short term or for as long as the claim stays open. Items stay in storage until the carrier, adjuster or investigator who hired us authorizes release, and then we schedule delivery to the next destination.

Service area

We cover Virginia, Maryland, Washington DC and North Carolina, with crews based in Richmond, VA. When a claim involves another state, or items need to go to a lab or buyer farther away, we pick up and deliver nationwide. Call 866-216-7742; we are available 24/7.

Frequently asked questions

How fast can you respond?

We're available 24/7. Call 866-216-7742 and we'll schedule a site visit or crew as quickly as possible, often within a day or two depending on location and scope.

Do you inventory and photograph items?

Yes. Every item is recorded on an item-level inventory and photographed at pickup, so the adjuster, investigator and insured all have the same record.

Can you store items until the claim is settled?

Yes. We store items in our secure Richmond, VA warehouse, from 1 to 100 pallets, until the carrier, adjuster or investigator releases them.

Do you work with restoration companies?

Yes. We work alongside restoration and mitigation contractors on pack-outs, removal and storage, and can deliver contents to their cleaning facility.

Which areas do you cover?

Virginia, Maryland, Washington DC and North Carolina, with nationwide pickup and delivery when a claim needs it.

Need contents removed, documented and stored after a loss?

Tell us the loss address and what needs to move and we'll respond fast, 24/7.