Home Express Delivery Service for Large & Bulky Items

A home express delivery service takes a large or heavy item from your warehouse, store or carrier terminal to a customer's home. Unlike parcel delivery, the driver does not leave a box at the door. Two people bring the item to the agreed point inside the home, and for some service levels they also unpack, assemble and clear away the packaging.

This is last mile work. It is the final leg of a delivery, and it is the part that decides whether the customer is happy. We handle that leg for retailers, manufacturers and e-commerce shippers who sell products that are too big for parcel networks.

There are three main service levels for home delivery. The right one depends on the item and on how much help your customer needs.

• Threshold delivery: the crew brings the item just inside the first door, such as the entryway or garage. It suits items the customer can move the rest of the way.
• Room of choice delivery: the crew carries the item to the room the customer picks, upstairs or down, and sets it in place. The packaging may stay behind.
• White glove delivery: everything in room of choice, plus unpacking, assembly, inspection and removal of packaging and debris.

If you are not sure which to offer your customers, send us the products and we will help you choose.

White glove home delivery is the premium end of last mile. A two-person crew calls ahead, arrives in the appointment window, protects floors and door frames, carries the item to the room, unpacks and assembles it and takes the packaging away. They inspect the item with the customer and record photo proof and a signature.

Customers notice the difference. They do not lift, build or clean up, and the product works the first time. For you, that means fewer damage claims, fewer returns and better reviews.

• Furniture: sofas, sectionals, dining sets, bedroom sets and mattresses
• Major appliances: refrigerators, washers, dryers, ranges and dishwashers
• Fitness equipment: treadmills, ellipticals, home gyms and weight benches
• TVs, electronics and home theater equipment
• Pianos, safes, art and other specialty items, with a plan agreed in advance

1. 1You send us the orders, the products and the delivery addresses.
2. 2We confirm the service level and the delivery area.
3. 3We pick up from your warehouse or store, or from the carrier.
4. 4We call the customer to set an appointment window and call ahead on the day.
5. 5The crew delivers, places the item and completes the service you ordered.
6. 6We take photo proof and a signature, and remove the packaging if white glove.

Items travel to the home the way they were packed: in the manufacturer's carton, blanket wrapped, or crated. Blanket wrapped furniture arrives without cartons to dispose of. Fragile pieces can be crated, and our crew will uncrate them on site. Our blanket wrap shipping page explains the options.

We deliver nationwide. Drivers and helpers are background checked and drug screened, and crews work under on-site supervisors. Call 866-216-7742 any time of the day or night.

• Threshold deliveryDelivery just inside the first door.
• Furniture deliveryRoom placement and assembly for furniture.
• Appliance deliveryDelivery and installation of major appliances.
• Fitness equipment deliveryDelivery and setup of home fitness equipment.
• White glove deliveryThe most complete service level.
• Last mile deliveryAll service levels for large items.
• Specialized deliveryHot shot and dedicated truck service.
• Delivery locationsCities and metro areas where we deliver.